Wooden Shoppe Warranty Policy

1. Seller Warranty Policies

Varies by Product: Warranty terms differ across sellers and products. Always check the product listing for specific warranty details.

Duration: Most warranties last 1 year from the date of purchase, unless otherwise stated.

Key Details:

• Look for warranty information in the "Product Description" section
• Verify coverage scope, including defects in materials or workmanship

2. Types of Warranty Coverage

Manufacturer’s Warranty:

• Covers defects in materials (e.g., wood splits, fabric flaws) or workmanship
• Applies to manufacturing-related issues reported within the warranty period

Seller’s Extended Warranty:

• May include repairs, replacements, or partial refunds beyond manufacturer's coverage
• Terms vary by seller - review policy before purchasing

3. What’s Covered

• Material Defects: Issues with wood, upholstery, or hardware
• Workmanship Flaws: Structural instability or misaligned components

4. What’s Not Covered

• Normal wear & tear (scratches, fading)
• Damage from improper use/assembly
• Modifications by unauthorized parties

5. How to File a Warranty Claim

1. Gather Documentation:
   • Proof of purchase
   • Photos/videos of defect
2. Contact Seller: Use our messaging system
3. Resolution Process: Typically 3-5 business days response

6. Wooden Shoppe Guarantee

• Payment Protection: Funds held until delivery confirmation
• Delivery Disputes:
  • Report within 48 hours
  • Provide photo/video evidence

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Wooden Shoppe - Where Quality Meets Assurance